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  • The Alto consumer portal is now in beta

    Empower your clients and reduce your admin with the new consumer app to capture NTS information.

    product preview image

    See what your clients receive

    How does it work?

    Our new consumer app reduces your admin burden, so you can focus on the more important tasks in your role.

    In our first beta release of the new feature, we’ve developed new functionality to capture NTS material information (across parts A, B and C) easily from your customers.

    It works in just a few simple steps:

    1. After the property is instructed, you’ll get notified that your customer has been emailed an invite to use the service.
    2. Your customer is then guided through the NTS form (handily, any info on the property record in Alto will be pre-filled).
    3. When your customer completes the form, you’ll get an alert in Alto.
    4. After that, give the information a quick review – we’ll highlight anything that doesn’t match up. Then, just save the information so the fields are populated before listing.

     

    “This could be the best upgrade ever.”

    – Alisdair J Brown – Director, Equus Country & Equestrian Property

    Frequently asked questions

    No - this is free to use as part of your Alto subscription

    No, you can control when and which properties are invited to use the form.

    The invite banner shows whenever a property is instructed.

    Yes, NTS material information also applies to lettings listings.

    The property negotiator will get an alert in Alto’s notifications under ‘Client Activity’.

    None of the questions are mandatory, so the owner can skip the question and still send the information through to you.

    Check if the owner has an email populated for person 1. This is currently needed for the invite page to load.

    only the Alto user who sent the invite