We exist in an ever-changing market where customers demand instant gratification. So, in this always-on society, how are buyer and seller expectations shifting?
Delivering on what customers want is key for estate and letting agents.
Particularly if they want to retain market share and ensure profitability going forward.
Meeting this challenge is the focus of our fourth episode in the Altogether series — a collection of bitesize videos giving expert advice and guidance for estate agents.
Watch what the experts say about the digital customer journey, virtual viewings and whether they are a good way to qualify buyers.
Our panel also explores what the new consumer expectations are, and how tools like social media and cloud-based property management software help them to keep up.
You can also download our exclusive Customer Preference Report, where we spoke to 700 consumers about what’s important to them when buying or selling a home.
The results show some fascinating trends which help to address four key questions for any estate agency.
Watch the short video and download your takeaway document here.
Each 10-15 minute episode in the Altogether series explores the key challenges facing estate agents today.
Click here to register and watch our short video series — perfect for a morning coffee break or lunchtime training session: