Estate agent software for property management
More estate agent brands than any other property CRM on the market choose Alto to help run their business.
What do you get with Alto?

More time to grow your agency
Save on admin time with all the tools you need to sell, let, market and manage properties – in one solution.

Experience you can rely on
Get an unrivalled combination of experience, investment and Alto’s growing network of prop tech partners.

Transparency from day one
Get better value for money with all the core tools and training your team needs – but no hidden costs.
All the property management tools you need to run and grow your business – in one place.
See all of Alto's features
Sam Whitehead from The Accommodation Bureau
Alto Marketplace
We work with leading prop tech partners so letting and estate agents can do more in less time.
From tenant referencing to buyer onboarding, choose from a range of leading integration partners in Alto Marketplace.
Why choose Alto over other CRM providers?
You probably wouldn’t invest in a CRM solution for your business without shopping around. Find out how we compare to other property software providers.

Alto Agenda
Be the first to see what's new with Alto Agenda.
Every time we add a new feature or integration in Alto Marketplace, you’ll hear about it first here.
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If you’re switching CRMs, your assigned onboarding coordinator will manage your data migration.

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Train how and when you want to, with on-demand videos and step-by-step guides in Alto’s learning hub.
Now's the time to see Alto for yourself
Book a chatRelease notes
Catch up on all the latest small-but-mighty Alto updates.
Additional diary colours added
25/10/2023: Further colour code your Diary with additional colour schemes for Diary Events and General appointment.
Access data for any property
19/10/2023: We’ve added the ability to access the property Reference data after saving a property.
Zoopla Featured Properties trial
16/10/2023: We’ve launched a trial to capture interest in Zoopla Featured Properties.
Property on/off market
30/10/2023: Within our new method to add a property, we’ve added insight from Zoopla data to show if the property is already on the market.
Property image added
27/10/2023: We’ve introduced an image of the property from the last time it was listed within our new method to add a property.
Add property from contact’s address
24/10/2023: When adding a new contact, upon entering their Postcode, you’ll have a new route to Add a property.
Duplicate property check
13/10/2023: The duplicate property check for new method to add a property now takes place when the page loads.
Moved launcher for ‘add a property’
10/10/2023: We’ve moved the launcher for our new method to add a property to make it more prominent.
Added dwelling to reports
05/10/2023: The Dwelling field has been added to the property Address column in all reports.
New property timeline
05/10/2023: We’ve added a property timeline to our new method to add a property to support valuations.
Mapping introduced
04/10/2023: We’ve made layout improvements and introduced mapping to our new method to add a property.
Add properties manually
12/09/2023: Within our new method to add a property, we’ve added the ability to add the property manually if Look up property option does not find it.
Gallery for Alto 5 users
12/09/2023: On Alto 5, the Gallery on the Listing Review page is now populated with images, as per all other instances.
Page improvements
26/09/2023: We’ve made some improvements to the Portal Publishing and Listing Review pages based on customer feedback.
Removed POA qualifier
05/09/2023: Following changes introduced by National Trading Standards in 2022, we’ve removed the price Qualifier option of POA.
New patch endpoint
05/09/2023: We’ve added a patch endpoint to the Inventory API so integration partners can update information.
Listing Review page fix
11/09/2023: Fixed issue on Listing Review page so non relevant Shared ownership fields are no longer displayed.
Inventory API filtering
11/09/2023: Fixed issue where properties in Appraisal status couldn’t be retrieved from Inventory API filter endpoint.
Inventory API issue fix
06/09/2023: An unintended breaking change to the Inventory API has been fixed.
Last sale price
29/08/2023: Last sale price and date has been added to our New method to add a property function.
Property info on mobile
15/08/2023: Alto on mobile users can view new property listing information when viewing their appointment details.
Add properties easily
15/08/2023: A smarter way of adding property into Alto, with options to edit, save and match properties more easily.
Instruction date filter
04/08/2023: We’ve added the ability to filter the Inventory API by instruction date, to support integration with Moverly.
Filter by property status
02/08/2023: Users can now filter by property status in the Inventory API, as requested by integration partners.
Get by ID endpoint
02/08/2023: A new Get by ID endpoint supports multiple property IDs in the Inventory API.
Filter the listings API
01/08/2023: We’ve added the ability to filter the Listings API to support an integration with Bamboo.
Improved readability
30/08/2023: Changes to spacing / padding have improved readability in New method to add a property.
Extended text box
25/08/2023: We’ve updated the text entry box for bullet points to make it easier to review and edit the entry.
UI improvement
25/08/2023: We’ve improved the UI for transitioning in and out of review/edit mode for the new add a property page.
Address format update
21/08/2023: Country no longer displays in New method to add a property, unless it is non-UK.
Valuation estimate data
21/08/2023: Sale valuation/Rental valuation estimate has been added within our New method to add a property.
Dwelling on sales reports
15/08/2023: Dwelling has been added as part of the property address report column data for various sales reports.
Enhanced listings API
10/08/2023: Additional attributes added to Listings API in advance of future functionality for Alto on mobile.
K6 framework added
04/08/2023: We’ve added K6 framework to the Inventory and Listings APIs for benchmarked testing.
Appt details on mobile
02/08/2023: Viewer and Appraiser/ Accompanied by now shown on appointment details in Alto on mobile.
New appointment filters
02/08/2023: Users can now filter the Appointments API by Appointment type, i.e. Viewing, Appraisal and General.
Enhanced listings API
02/08/2023: We’ve added the ability to filter the Listings API by created date, modified date and branch ID.
Updated permissions
01/08/2023: We’ve updated permissions to separate brochure customisation from email/letter template management.
Activation journey
01/08/2023: We’ve made improvements to the agent activation journey based on feedback from integration partners.
Floor space input
25/08/2023: A bug when editing figures for floor space and year built on ‘add a new property’ has been fixed.
Error page fix
21/08/2023: Fixed issue which meant users saw error page after looking up a property via the new add a property page.
Appointment reminders
15/08/2023: Fixed issues relating to SMS/email reminders sent for viewings and appraisals.
Cleared fields fix
11/08/2023: We’ve fixed an issue where some users saw a loss of state, usually by entry fields being cleared unexpectedly.
Fixes for Alto reports
02/08/2023: Issues fixed with failing or non performant reports, including those failing due to errors and timeout.
Branch Diary bug fix
13/07/2023: We’ve fixed an issue affecting a small subset of users when viewing Branch Diaries.
Two step verification fix
13/07/2023: An issue with two step verification for users in certain groups has been fixed.
Inventory API attributes
27/07/2023: The first attributes have been added to the Inventory API for Alto’s integration with Moverly.
Updated Inventory API
27/07/2023: The Inventory API now supports filtering using created and modified date query filters.
Updates to SMS sender
13/07/2023: SMS messages sent from Alto now the display sender name as ‘Alto CRM’, not ‘System’.
For Sale/To Let in search
13/07/2023: Alto now shows ‘For Sale’ or ‘To Let’ when searching for a property to book a viewing.
Invalid SMS characters
12/07/2023: Invalid characters are no longer permitted in the sender name of SMS messages to ensure delivery.
Diary print out fields
03/07/2023: You can now include property Price and price Qualifier fields in diary print out notes.
Leads ingestion queues
03/07/2023: Extended the queues for leads ingestion to prevent issues with matched contacts.
Alto partner hub
27/07/2023: Partners can now generate their own Alto Marketplace integration page within the Alto partner hub.
Maintenance Type
21/07/2023: Maintenance Type has now been added as a new attribute to the Inventory API.
Alto-on-mobile updates
06/07/2023: Access your colleagues appointment details and filter their appointments within the calendar.
Tenancy Report columns
16/06/2023: Useful for managing your lettings portfolios and getting contact details for landlords for properties.
Tenure information
14/06/23: Tenure is now only shown if it can be mapped to an option which is active for your Alto group account.
Tenancy overview email
06/06/2023: You can now email tenants and landlords from the tenancy Overview screen.
GDPR reference links
16/06/2023: Brochure emails now include the link to the GDPR preference centre, helping you remain compliant.
Integrations – self serve
19/05/2023: The new self serve process makes it possible for you to request an activation directly with the partner.
Property info look-up
18/05/2023: Look up more property information in the Add a Market Appraisal or Property journey.
Extended inventory API
30/05/2023: To support partners, we’ve extended the inventory API to include the market type and rental management type.
Password reset update
24/05/2023: The password reset email is now sent from a no-reply email address rather than the requester’s.
Single login page
17/05/2023: There’s now a single login page for Alto so you only need to log into Alto once.
Document scrolling
23/05/2023: Beyond 12 documents, there wasn’t the ability to scroll. This has now been fixed.
Listings review page
03/04/2023: View the Listing Review page as a whole on one page and reduce the number of post-publish amends.
New merge code
18/04/2023: New letter merge code that tells the reader the total number of parking spaces a property has.
Filter by property branch
18/04/2023: Tenancy Renewals and Vacating Property can be filtered by Property Branch.
Leads table – addresses
17/04/2023: The property address has been added to the leads table so that you can see what the lead relates to.
Listings Review – gallery
12/04/2023: Check you’ve set the right imagery with the new photo gallery on the Listings Review page.
Alto-on-mobile calendar
12/04/2023: View your appointments on Alto-on-Mobile by tapping into the required month.
Deposits information
03/04/2023: Get deposits information quicker with new queries in the Property Management Dashboard.
Email/SMS confirmations
24/04/2023: Confirmations that Email and SMS messages sent during a sales progression now appear in Notes Timeline.
Lead duplicates
19/04/2023: Two people with different names/addresses for the same postcode will no longer be flagged as amber.
Works orders report
03/04/2023: The works order sometimes failed to run as expected but this has now been fixed.
Let Agreed reporting
03/04/2023: The Let Agreed Lettings report was returning an error. This has now been fixed and runs as expected.
Fixing the Cash Book
01/04/2023: The Cash Book Property Management Financials report regularly failed to run properly. This is now fixed.
FocalAgent switch on
30/03/2023: We’ve updated how the FocalAgent integration switch-on works in response to some feedback.
Listings Details images
29/03/2023: The Listing Details API now includes photos, floorplans and virtual tours which can be viewed by 3rd parties.
Virgin Money receipts
24/03/2023: If you bank with Virgin Money you can now import receipts into Alto.
Stationery templates
15/03/2023: Easily find the stationery you’re looking for with new dropdown filters in Letter and Stationery Templates.
Portal Publishing
09/03/2023: We’ve now configured the Portal Publishing page so that it’s available at additional ‘non-publishable’ statuses.
EPC tab accessibility
30/03/2023: Users who don’t have access to Client Accounts can now access the proceeding EPC tab.
Email address spaces
23/03/2032: A fix has been put in place so that any spaces before or after the email address field are removed.
Critical Dates Not Set
20/03/2023: A fix has been put in place to exclude archived property data from the Critical Dates Not Set report.
Diary appointment edits
20/03/2023: You can now edit a single occurrence of a recurring Diary appointment without changing the series.
Recurring appointments
13/03/2023: We’ve fixed the creation and scheduling of recurring appointments on the last day of the month.
GDPR preferences link
13/03/2023: Emails to contacts that are Clients will now contain the link to manage preferences.
Address lookup
27/02/2023: County auto-population has been removed from the address lookup in Alto for Contacts and Properties.
Notes filter – Timeline
07/02/2023: You can now filter notes relating to a record via the Notes tab on the Timeline.
Portal Publishing – icons
06/02/2023: You can now differentiate different portals on the Portal Publishing page by looking at the icons.
New dashboard widgets
01/02/2023: We’ve improved two widgets on the PM Dashboard, Monies Held and Works Orders.
Portal Publishing errors
24/02/2023: Fixes to the Portal Publishing process avoids errors and resolves data gaps.
Santander BACS file
24/02/2023: We’ve removed unnecessary fields to make sure the BACS file is accepted by Santander banking.
VAT added to charges
09/02/2023: A change was made recently to ensure Apply VAT is ticked if a VAT number is imported for a branch.
Date Events report
03/02/2023: We’ve fixed the Date Events report which would previously fail if you completed an Insurance Date Event.
SMS Messages report
02/03/2023: The SMS Messages Sent report had is now populating the right date for SMS records.
Portal Publishing page
13/02/2023: The Portal Publishing page supports branches that publish to custom API feeds and have no portals set-up.
Batch emails
02/11/2022: Send personalised batch emails to tenants, landlords and suppliers and reach multiple parties at once.
Portal leads filter
23/11/2022: Separate sales and lettings data with the new filters and table column on the portal leads dashboard.
Maintenance alerts
25/10/22: Use the new spanner icon in the property management dashboard to highlight outstanding maintenance jobs.
Email attachments
25/10/2022: To help you speed up email creation in Alto, you can now attach files to emails straight from your desktop.
Additional diary colours added
25/10/2023: Further colour code your Diary with additional colour schemes for Diary Events and General appointment.
Access data for any property
19/10/2023: We’ve added the ability to access the property Reference data after saving a property.
Zoopla Featured Properties trial
16/10/2023: We’ve launched a trial to capture interest in Zoopla Featured Properties.
Property on/off market
30/10/2023: Within our new method to add a property, we’ve added insight from Zoopla data to show if the property is already on the market.
Property image added
27/10/2023: We’ve introduced an image of the property from the last time it was listed within our new method to add a property.
Add property from contact’s address
24/10/2023: When adding a new contact, upon entering their Postcode, you’ll have a new route to Add a property.
Duplicate property check
13/10/2023: The duplicate property check for new method to add a property now takes place when the page loads.
Moved launcher for ‘add a property’
10/10/2023: We’ve moved the launcher for our new method to add a property to make it more prominent.
Added dwelling to reports
05/10/2023: The Dwelling field has been added to the property Address column in all reports.
New property timeline
05/10/2023: We’ve added a property timeline to our new method to add a property to support valuations.
Mapping introduced
04/10/2023: We’ve made layout improvements and introduced mapping to our new method to add a property.
Add properties manually
12/09/2023: Within our new method to add a property, we’ve added the ability to add the property manually if Look up property option does not find it.
Gallery for Alto 5 users
12/09/2023: On Alto 5, the Gallery on the Listing Review page is now populated with images, as per all other instances.
Page improvements
26/09/2023: We’ve made some improvements to the Portal Publishing and Listing Review pages based on customer feedback.
Removed POA qualifier
05/09/2023: Following changes introduced by National Trading Standards in 2022, we’ve removed the price Qualifier option of POA.
New patch endpoint
05/09/2023: We’ve added a patch endpoint to the Inventory API so integration partners can update information.
Listing Review page fix
11/09/2023: Fixed issue on Listing Review page so non relevant Shared ownership fields are no longer displayed.
Inventory API filtering
11/09/2023: Fixed issue where properties in Appraisal status couldn’t be retrieved from Inventory API filter endpoint.
Inventory API issue fix
06/09/2023: An unintended breaking change to the Inventory API has been fixed.
Last sale price
29/08/2023: Last sale price and date has been added to our New method to add a property function.
Property info on mobile
15/08/2023: Alto on mobile users can view new property listing information when viewing their appointment details.
Add properties easily
15/08/2023: A smarter way of adding property into Alto, with options to edit, save and match properties more easily.
Instruction date filter
04/08/2023: We’ve added the ability to filter the Inventory API by instruction date, to support integration with Moverly.
Filter by property status
02/08/2023: Users can now filter by property status in the Inventory API, as requested by integration partners.
Get by ID endpoint
02/08/2023: A new Get by ID endpoint supports multiple property IDs in the Inventory API.
Filter the listings API
01/08/2023: We’ve added the ability to filter the Listings API to support an integration with Bamboo.
Improved readability
30/08/2023: Changes to spacing / padding have improved readability in New method to add a property.
Extended text box
25/08/2023: We’ve updated the text entry box for bullet points to make it easier to review and edit the entry.
UI improvement
25/08/2023: We’ve improved the UI for transitioning in and out of review/edit mode for the new add a property page.
Address format update
21/08/2023: Country no longer displays in New method to add a property, unless it is non-UK.
Valuation estimate data
21/08/2023: Sale valuation/Rental valuation estimate has been added within our New method to add a property.
Dwelling on sales reports
15/08/2023: Dwelling has been added as part of the property address report column data for various sales reports.
Enhanced listings API
10/08/2023: Additional attributes added to Listings API in advance of future functionality for Alto on mobile.
K6 framework added
04/08/2023: We’ve added K6 framework to the Inventory and Listings APIs for benchmarked testing.
Appt details on mobile
02/08/2023: Viewer and Appraiser/ Accompanied by now shown on appointment details in Alto on mobile.
New appointment filters
02/08/2023: Users can now filter the Appointments API by Appointment type, i.e. Viewing, Appraisal and General.
Enhanced listings API
02/08/2023: We’ve added the ability to filter the Listings API by created date, modified date and branch ID.
Updated permissions
01/08/2023: We’ve updated permissions to separate brochure customisation from email/letter template management.
Activation journey
01/08/2023: We’ve made improvements to the agent activation journey based on feedback from integration partners.
Floor space input
25/08/2023: A bug when editing figures for floor space and year built on ‘add a new property’ has been fixed.
Error page fix
21/08/2023: Fixed issue which meant users saw error page after looking up a property via the new add a property page.
Appointment reminders
15/08/2023: Fixed issues relating to SMS/email reminders sent for viewings and appraisals.
Cleared fields fix
11/08/2023: We’ve fixed an issue where some users saw a loss of state, usually by entry fields being cleared unexpectedly.
Fixes for Alto reports
02/08/2023: Issues fixed with failing or non performant reports, including those failing due to errors and timeout.
Branch Diary bug fix
13/07/2023: We’ve fixed an issue affecting a small subset of users when viewing Branch Diaries.
Two step verification fix
13/07/2023: An issue with two step verification for users in certain groups has been fixed.
Inventory API attributes
27/07/2023: The first attributes have been added to the Inventory API for Alto’s integration with Moverly.
Updated Inventory API
27/07/2023: The Inventory API now supports filtering using created and modified date query filters.
Updates to SMS sender
13/07/2023: SMS messages sent from Alto now the display sender name as ‘Alto CRM’, not ‘System’.
For Sale/To Let in search
13/07/2023: Alto now shows ‘For Sale’ or ‘To Let’ when searching for a property to book a viewing.
Invalid SMS characters
12/07/2023: Invalid characters are no longer permitted in the sender name of SMS messages to ensure delivery.
Diary print out fields
03/07/2023: You can now include property Price and price Qualifier fields in diary print out notes.
Leads ingestion queues
03/07/2023: Extended the queues for leads ingestion to prevent issues with matched contacts.
Alto partner hub
27/07/2023: Partners can now generate their own Alto Marketplace integration page within the Alto partner hub.
Maintenance Type
21/07/2023: Maintenance Type has now been added as a new attribute to the Inventory API.
Alto-on-mobile updates
06/07/2023: Access your colleagues appointment details and filter their appointments within the calendar.
Tenancy Report columns
16/06/2023: Useful for managing your lettings portfolios and getting contact details for landlords for properties.
Tenure information
14/06/23: Tenure is now only shown if it can be mapped to an option which is active for your Alto group account.
Tenancy overview email
06/06/2023: You can now email tenants and landlords from the tenancy Overview screen.
GDPR reference links
16/06/2023: Brochure emails now include the link to the GDPR preference centre, helping you remain compliant.
Integrations – self serve
19/05/2023: The new self serve process makes it possible for you to request an activation directly with the partner.
Property info look-up
18/05/2023: Look up more property information in the Add a Market Appraisal or Property journey.
Extended inventory API
30/05/2023: To support partners, we’ve extended the inventory API to include the market type and rental management type.
Password reset update
24/05/2023: The password reset email is now sent from a no-reply email address rather than the requester’s.
Single login page
17/05/2023: There’s now a single login page for Alto so you only need to log into Alto once.
Document scrolling
23/05/2023: Beyond 12 documents, there wasn’t the ability to scroll. This has now been fixed.
Listings review page
03/04/2023: View the Listing Review page as a whole on one page and reduce the number of post-publish amends.
New merge code
18/04/2023: New letter merge code that tells the reader the total number of parking spaces a property has.
Filter by property branch
18/04/2023: Tenancy Renewals and Vacating Property can be filtered by Property Branch.
Leads table – addresses
17/04/2023: The property address has been added to the leads table so that you can see what the lead relates to.
Listings Review – gallery
12/04/2023: Check you’ve set the right imagery with the new photo gallery on the Listings Review page.
Alto-on-mobile calendar
12/04/2023: View your appointments on Alto-on-Mobile by tapping into the required month.
Deposits information
03/04/2023: Get deposits information quicker with new queries in the Property Management Dashboard.
Email/SMS confirmations
24/04/2023: Confirmations that Email and SMS messages sent during a sales progression now appear in Notes Timeline.
Lead duplicates
19/04/2023: Two people with different names/addresses for the same postcode will no longer be flagged as amber.
Works orders report
03/04/2023: The works order sometimes failed to run as expected but this has now been fixed.
Let Agreed reporting
03/04/2023: The Let Agreed Lettings report was returning an error. This has now been fixed and runs as expected.
Fixing the Cash Book
01/04/2023: The Cash Book Property Management Financials report regularly failed to run properly. This is now fixed.
FocalAgent switch on
30/03/2023: We’ve updated how the FocalAgent integration switch-on works in response to some feedback.
Listings Details images
29/03/2023: The Listing Details API now includes photos, floorplans and virtual tours which can be viewed by 3rd parties.
Virgin Money receipts
24/03/2023: If you bank with Virgin Money you can now import receipts into Alto.
Stationery templates
15/03/2023: Easily find the stationery you’re looking for with new dropdown filters in Letter and Stationery Templates.
Portal Publishing
09/03/2023: We’ve now configured the Portal Publishing page so that it’s available at additional ‘non-publishable’ statuses.
EPC tab accessibility
30/03/2023: Users who don’t have access to Client Accounts can now access the proceeding EPC tab.
Email address spaces
23/03/2032: A fix has been put in place so that any spaces before or after the email address field are removed.
Critical Dates Not Set
20/03/2023: A fix has been put in place to exclude archived property data from the Critical Dates Not Set report.
Diary appointment edits
20/03/2023: You can now edit a single occurrence of a recurring Diary appointment without changing the series.
Recurring appointments
13/03/2023: We’ve fixed the creation and scheduling of recurring appointments on the last day of the month.
GDPR preferences link
13/03/2023: Emails to contacts that are Clients will now contain the link to manage preferences.
Address lookup
27/02/2023: County auto-population has been removed from the address lookup in Alto for Contacts and Properties.
Notes filter – Timeline
07/02/2023: You can now filter notes relating to a record via the Notes tab on the Timeline.
Portal Publishing – icons
06/02/2023: You can now differentiate different portals on the Portal Publishing page by looking at the icons.
New dashboard widgets
01/02/2023: We’ve improved two widgets on the PM Dashboard, Monies Held and Works Orders.
Portal Publishing errors
24/02/2023: Fixes to the Portal Publishing process avoids errors and resolves data gaps.
Santander BACS file
24/02/2023: We’ve removed unnecessary fields to make sure the BACS file is accepted by Santander banking.
VAT added to charges
09/02/2023: A change was made recently to ensure Apply VAT is ticked if a VAT number is imported for a branch.
Date Events report
03/02/2023: We’ve fixed the Date Events report which would previously fail if you completed an Insurance Date Event.
SMS Messages report
02/03/2023: The SMS Messages Sent report had is now populating the right date for SMS records.
Portal Publishing page
13/02/2023: The Portal Publishing page supports branches that publish to custom API feeds and have no portals set-up.
Batch emails
02/11/2022: Send personalised batch emails to tenants, landlords and suppliers and reach multiple parties at once.
Portal leads filter
23/11/2022: Separate sales and lettings data with the new filters and table column on the portal leads dashboard.
Maintenance alerts
25/10/22: Use the new spanner icon in the property management dashboard to highlight outstanding maintenance jobs.
Email attachments
25/10/2022: To help you speed up email creation in Alto, you can now attach files to emails straight from your desktop.
Additional diary colours added
25/10/2023: Further colour code your Diary with additional colour schemes for Diary Events and General appointment.
Access data for any property
19/10/2023: We’ve added the ability to access the property Reference data after saving a property.
Zoopla Featured Properties trial
16/10/2023: We’ve launched a trial to capture interest in Zoopla Featured Properties.
Property on/off market
30/10/2023: Within our new method to add a property, we’ve added insight from Zoopla data to show if the property is already on the market.
Property image added
27/10/2023: We’ve introduced an image of the property from the last time it was listed within our new method to add a property.
Add property from contact’s address
24/10/2023: When adding a new contact, upon entering their Postcode, you’ll have a new route to Add a property.
Duplicate property check
13/10/2023: The duplicate property check for new method to add a property now takes place when the page loads.
Moved launcher for ‘add a property’
10/10/2023: We’ve moved the launcher for our new method to add a property to make it more prominent.
Added dwelling to reports
05/10/2023: The Dwelling field has been added to the property Address column in all reports.
New property timeline
05/10/2023: We’ve added a property timeline to our new method to add a property to support valuations.
Mapping introduced
04/10/2023: We’ve made layout improvements and introduced mapping to our new method to add a property.
Add properties manually
12/09/2023: Within our new method to add a property, we’ve added the ability to add the property manually if Look up property option does not find it.
Gallery for Alto 5 users
12/09/2023: On Alto 5, the Gallery on the Listing Review page is now populated with images, as per all other instances.
Page improvements
26/09/2023: We’ve made some improvements to the Portal Publishing and Listing Review pages based on customer feedback.
Removed POA qualifier
05/09/2023: Following changes introduced by National Trading Standards in 2022, we’ve removed the price Qualifier option of POA.
New patch endpoint
05/09/2023: We’ve added a patch endpoint to the Inventory API so integration partners can update information.
Listing Review page fix
11/09/2023: Fixed issue on Listing Review page so non relevant Shared ownership fields are no longer displayed.
Inventory API filtering
11/09/2023: Fixed issue where properties in Appraisal status couldn’t be retrieved from Inventory API filter endpoint.
Inventory API issue fix
06/09/2023: An unintended breaking change to the Inventory API has been fixed.
Last sale price
29/08/2023: Last sale price and date has been added to our New method to add a property function.
Property info on mobile
15/08/2023: Alto on mobile users can view new property listing information when viewing their appointment details.
Add properties easily
15/08/2023: A smarter way of adding property into Alto, with options to edit, save and match properties more easily.
Instruction date filter
04/08/2023: We’ve added the ability to filter the Inventory API by instruction date, to support integration with Moverly.
Filter by property status
02/08/2023: Users can now filter by property status in the Inventory API, as requested by integration partners.
Get by ID endpoint
02/08/2023: A new Get by ID endpoint supports multiple property IDs in the Inventory API.
Filter the listings API
01/08/2023: We’ve added the ability to filter the Listings API to support an integration with Bamboo.
Improved readability
30/08/2023: Changes to spacing / padding have improved readability in New method to add a property.
Extended text box
25/08/2023: We’ve updated the text entry box for bullet points to make it easier to review and edit the entry.
UI improvement
25/08/2023: We’ve improved the UI for transitioning in and out of review/edit mode for the new add a property page.
Address format update
21/08/2023: Country no longer displays in New method to add a property, unless it is non-UK.
Valuation estimate data
21/08/2023: Sale valuation/Rental valuation estimate has been added within our New method to add a property.
Dwelling on sales reports
15/08/2023: Dwelling has been added as part of the property address report column data for various sales reports.
Enhanced listings API
10/08/2023: Additional attributes added to Listings API in advance of future functionality for Alto on mobile.
K6 framework added
04/08/2023: We’ve added K6 framework to the Inventory and Listings APIs for benchmarked testing.
Appt details on mobile
02/08/2023: Viewer and Appraiser/ Accompanied by now shown on appointment details in Alto on mobile.
New appointment filters
02/08/2023: Users can now filter the Appointments API by Appointment type, i.e. Viewing, Appraisal and General.
Enhanced listings API
02/08/2023: We’ve added the ability to filter the Listings API by created date, modified date and branch ID.
Updated permissions
01/08/2023: We’ve updated permissions to separate brochure customisation from email/letter template management.
Activation journey
01/08/2023: We’ve made improvements to the agent activation journey based on feedback from integration partners.
Floor space input
25/08/2023: A bug when editing figures for floor space and year built on ‘add a new property’ has been fixed.
Error page fix
21/08/2023: Fixed issue which meant users saw error page after looking up a property via the new add a property page.
Appointment reminders
15/08/2023: Fixed issues relating to SMS/email reminders sent for viewings and appraisals.
Cleared fields fix
11/08/2023: We’ve fixed an issue where some users saw a loss of state, usually by entry fields being cleared unexpectedly.
Fixes for Alto reports
02/08/2023: Issues fixed with failing or non performant reports, including those failing due to errors and timeout.
Branch Diary bug fix
13/07/2023: We’ve fixed an issue affecting a small subset of users when viewing Branch Diaries.
Two step verification fix
13/07/2023: An issue with two step verification for users in certain groups has been fixed.
Inventory API attributes
27/07/2023: The first attributes have been added to the Inventory API for Alto’s integration with Moverly.
Updated Inventory API
27/07/2023: The Inventory API now supports filtering using created and modified date query filters.
Updates to SMS sender
13/07/2023: SMS messages sent from Alto now the display sender name as ‘Alto CRM’, not ‘System’.
For Sale/To Let in search
13/07/2023: Alto now shows ‘For Sale’ or ‘To Let’ when searching for a property to book a viewing.
Invalid SMS characters
12/07/2023: Invalid characters are no longer permitted in the sender name of SMS messages to ensure delivery.
Diary print out fields
03/07/2023: You can now include property Price and price Qualifier fields in diary print out notes.
Leads ingestion queues
03/07/2023: Extended the queues for leads ingestion to prevent issues with matched contacts.
Alto partner hub
27/07/2023: Partners can now generate their own Alto Marketplace integration page within the Alto partner hub.
Maintenance Type
21/07/2023: Maintenance Type has now been added as a new attribute to the Inventory API.
Alto-on-mobile updates
06/07/2023: Access your colleagues appointment details and filter their appointments within the calendar.
Tenancy Report columns
16/06/2023: Useful for managing your lettings portfolios and getting contact details for landlords for properties.
Tenure information
14/06/23: Tenure is now only shown if it can be mapped to an option which is active for your Alto group account.
Tenancy overview email
06/06/2023: You can now email tenants and landlords from the tenancy Overview screen.
GDPR reference links
16/06/2023: Brochure emails now include the link to the GDPR preference centre, helping you remain compliant.
Integrations – self serve
19/05/2023: The new self serve process makes it possible for you to request an activation directly with the partner.
Property info look-up
18/05/2023: Look up more property information in the Add a Market Appraisal or Property journey.
Extended inventory API
30/05/2023: To support partners, we’ve extended the inventory API to include the market type and rental management type.
Password reset update
24/05/2023: The password reset email is now sent from a no-reply email address rather than the requester’s.
Single login page
17/05/2023: There’s now a single login page for Alto so you only need to log into Alto once.
Document scrolling
23/05/2023: Beyond 12 documents, there wasn’t the ability to scroll. This has now been fixed.
Listings review page
03/04/2023: View the Listing Review page as a whole on one page and reduce the number of post-publish amends.
New merge code
18/04/2023: New letter merge code that tells the reader the total number of parking spaces a property has.
Filter by property branch
18/04/2023: Tenancy Renewals and Vacating Property can be filtered by Property Branch.
Leads table – addresses
17/04/2023: The property address has been added to the leads table so that you can see what the lead relates to.
Listings Review – gallery
12/04/2023: Check you’ve set the right imagery with the new photo gallery on the Listings Review page.
Alto-on-mobile calendar
12/04/2023: View your appointments on Alto-on-Mobile by tapping into the required month.
Deposits information
03/04/2023: Get deposits information quicker with new queries in the Property Management Dashboard.
Email/SMS confirmations
24/04/2023: Confirmations that Email and SMS messages sent during a sales progression now appear in Notes Timeline.
Lead duplicates
19/04/2023: Two people with different names/addresses for the same postcode will no longer be flagged as amber.
Works orders report
03/04/2023: The works order sometimes failed to run as expected but this has now been fixed.
Let Agreed reporting
03/04/2023: The Let Agreed Lettings report was returning an error. This has now been fixed and runs as expected.
Fixing the Cash Book
01/04/2023: The Cash Book Property Management Financials report regularly failed to run properly. This is now fixed.
FocalAgent switch on
30/03/2023: We’ve updated how the FocalAgent integration switch-on works in response to some feedback.
Listings Details images
29/03/2023: The Listing Details API now includes photos, floorplans and virtual tours which can be viewed by 3rd parties.
Virgin Money receipts
24/03/2023: If you bank with Virgin Money you can now import receipts into Alto.
Stationery templates
15/03/2023: Easily find the stationery you’re looking for with new dropdown filters in Letter and Stationery Templates.
Portal Publishing
09/03/2023: We’ve now configured the Portal Publishing page so that it’s available at additional ‘non-publishable’ statuses.
EPC tab accessibility
30/03/2023: Users who don’t have access to Client Accounts can now access the proceeding EPC tab.
Email address spaces
23/03/2032: A fix has been put in place so that any spaces before or after the email address field are removed.
Critical Dates Not Set
20/03/2023: A fix has been put in place to exclude archived property data from the Critical Dates Not Set report.
Diary appointment edits
20/03/2023: You can now edit a single occurrence of a recurring Diary appointment without changing the series.
Recurring appointments
13/03/2023: We’ve fixed the creation and scheduling of recurring appointments on the last day of the month.
GDPR preferences link
13/03/2023: Emails to contacts that are Clients will now contain the link to manage preferences.
Address lookup
27/02/2023: County auto-population has been removed from the address lookup in Alto for Contacts and Properties.
Notes filter – Timeline
07/02/2023: You can now filter notes relating to a record via the Notes tab on the Timeline.
Portal Publishing – icons
06/02/2023: You can now differentiate different portals on the Portal Publishing page by looking at the icons.
New dashboard widgets
01/02/2023: We’ve improved two widgets on the PM Dashboard, Monies Held and Works Orders.
Portal Publishing errors
24/02/2023: Fixes to the Portal Publishing process avoids errors and resolves data gaps.
Santander BACS file
24/02/2023: We’ve removed unnecessary fields to make sure the BACS file is accepted by Santander banking.
VAT added to charges
09/02/2023: A change was made recently to ensure Apply VAT is ticked if a VAT number is imported for a branch.
Date Events report
03/02/2023: We’ve fixed the Date Events report which would previously fail if you completed an Insurance Date Event.
SMS Messages report
02/03/2023: The SMS Messages Sent report had is now populating the right date for SMS records.
Portal Publishing page
13/02/2023: The Portal Publishing page supports branches that publish to custom API feeds and have no portals set-up.
Batch emails
02/11/2022: Send personalised batch emails to tenants, landlords and suppliers and reach multiple parties at once.
Portal leads filter
23/11/2022: Separate sales and lettings data with the new filters and table column on the portal leads dashboard.
Maintenance alerts
25/10/22: Use the new spanner icon in the property management dashboard to highlight outstanding maintenance jobs.
Email attachments
25/10/2022: To help you speed up email creation in Alto, you can now attach files to emails straight from your desktop.