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Fixflo upgrade delivers efficiency savings for letting agents

Fixflo upgrade delivers efficiency savings for letting agents

10 May 2024

Fixflo upgrade delivers efficiency savings for letting agents
James Dolan

Written by James Dolan

Head of Pre-Sales & Customer Solutions at Alto + About the Author

Tags
Lettings Product updates Integrations

Alto, the market-leading estate agency software, has upgraded its integration with Fixflo. Fixflo is the market-leading repairs and maintenance software and is already being used in over 1.6 million rental units across the UK.

Agents can access the Fixflo integration via Alto Marketplace and use it to automate and manage every part of their property management workflow, from managing repair requests to gathering quotes and reconciling maintenance costs.

Alto customers can also use Fixflo’s built-in guidance to filter out up to 20% of tenant maintenance requests, with guidance for tenants and property managers in the form of pop-ups built into the Fixflo portal.

How Fixflo work with Alto’s property management software?

As part of the upgrade:

  • Alto’s API enables Fixflo to create an updated works order with real-time updates which will be visible from the Alto software
  • There’s now two-way data synchronisation between Alto and Fixflo, so letting agents and property managers spend less time moving information between systems

The upgrade is a good example of how the right property management software can take the manual work out of repairs and maintenance.

The integration has proven popular since its launch and is being used by Alto customers of all sizes to drive more efficiencies

This includes Sarah Rushton, Property Manager at Jordan Fishwick who said:

“Our experience with the integration has been highly positive, it significantly enhances our operational efficiency. With two of us using both systems, the ability to quickly check and coordinate on tasks that my colleague handles and vice versa has been a game changer.”

Agents interested in making the most of Alto’s integration with Fixflo can click here.

Commenting on the upgrade, Lewis Bray, Head of Marketplace & Partnerships at Fixflo said:

“Fixflo’s integration with Alto will bring brand new efficiencies and time-saves to our customers. The two-way data sync will simplify property managers’ workflows using Alto while giving them access to all the features that make Fixflo users so successful. Instead of getting bogged down by day-to-day admin and tab-switching, users can focus on the real heart of property management: building relationships with their landlord clients and solving tenants’ issues.”

Riccardo Dawson, Chief Operating Officer at Alto and Houseful said:

“Partnering with the UK’s leading proptechs is paramount to the success of Alto Marketplace and delivering the efficiencies that today’s letting agents both demand and deserve. Our integration with Fixflo was our most highly requested integration to date from agents and we’re pleased to launch this enhanced functionality.”

Book a demo to see how Alto and Fixflo work together in practice.

James Dolan

Written by

James Dolan

JD is a former agency owner with 20+ years in estate agency. At Alto, he leads pre-sales and customer solutions, helping agencies of every size get more from their CRM, from migration through to day-to-day operations. He also serves as a Trustee of the Propertymark Trust, supporting the wider property industry community.