What to expect when you go live with estate agent software
In our last two blogs, we’ve talked through the process of switching to Alto’s property management software platform, including the introductory demo and data migration processes.
Now we’re going to talk you through first few days and weeks with Alto – another example of how our commitment to service excellence helps Alto to stand out in the software market.
Switching to a different software provider or taking the plunge from manual processes is a leap of faith. We’ve spoken before about the trust placed in our data migration team to tackle the safe and secure migration of data from one system to another.
But every estate agency that takes that leap of faith is another estate agency that benefits from quicker processes, greater accuracy, improved visibility and more efficient operations.
Getting started with Alto
Once your data has been successfully migrated and the platform populated with your company logo and individual templates, you’ll be ready to start using Alto. But you are not on your own.
First, our dedicated trainers help you and your team get the best out of Alto with a training session delivered online during coronavirus restrictions.
Help available 24-7 with our knowledge centre
The first few days and weeks are inevitably a learning curve for anybody using a new platform, which is why Alto has built a comprehensive online knowledge centre where you can search for answers to a wide range of questions, 24/7.
And if you can’t find the answer, simply raise a ticket and a member of our dedicated team will come back to you with property software support.
Whether you need new templates added or a reminder on how to perform time-saving tasks, we’re here to help you every step of the way.
A reminder of Alto’s features and benefits
Switching to a new property software provider might seem a daunting task, but as we’ve demonstrated in this series of blogs, it doesn’t have to be with the support of a leading provider.
At Alto, we pride ourselves on supporting new customers through the introduction and onboarding process, from initial demo through to data migration, initial setup and beyond.
Here’s a quick reminder of some of the benefits once you’re up and running:
- Integrated diaries and automated emails for lightning-fast admin
- Seamless transparency for you and your customers
- Pain-free accounting
- Scalable marketing campaigns at the click of a button
- PropertyFile integration for real time communication
- Complete range of services across sales, lettings and management
Sign up today with no set-up fee
If that’s not enough, we’re offering free setup throughout the coronavirus pandemic. Click here to get in touch today.