After a game-changing year, what are the key trends that are shaping the future of lettings and estate agencies?
Our sector has changed immensely in recent years. But there is almost certainly more change to come.
Digital transformation, rapidly-evolving customer expectations and high-street trends are all impacting what the future of estate agency might look like.
We’ve looked to the future for the final instalment of Altogether — a series of 10-15 minute videos which explore the key challenges facing estate agents today.
Property expert Lexie Carducci talks with Richard Baker from Oakheart Property, and James Dolan from Alto, as they explore the ‘high street vs online’ debate and whether there’s room in the market for both.
They also discuss the role of the physical branch, where they think the market is heading and how technology can support the customer experience.
You can also continue the conversation by downloading the Altogether Future of Estate Agency Report — exclusive content from Alto experts which highlights four major property market trends.
We explore the opportunities and the risks of each, equipping you with the insights to stay ahead of the curve.
Watch the video and download the report to share with your branch here.
Click here to register and watch all five bitesize episodes, each focusing on a different challenge faced by the property industry.