CRE Group
Connect your phone system directly to Alto. Every call is recognised, logged and transcribed against the right record, with CRE Connect turning your calls into insight your whole agency can act on.
Category: Communications
Business focus: Sales & Lettings
Why integrate with CRE Group?
Built for estate agents
Know every caller instantly
Screen pop brings up the matching Alto record before you answer.
Turn every call into insight
CRE Connect transcribes, summarises and tags your calls, included with every phone system.
What is CRE Group?
CRE Group is a UK telecoms provider built exclusively for estate agents. They supply and manage fully hosted phone systems with direct integrations into Alto, fixed pricing with no annual price rises, and flexible 3, 5 or 7-year terms.
Every system comes with CRE Connect, an AI call intelligence dashboard. It transcribes and summarises calls, tags each one by purpose and outcome, and gives managers a clear view of missed calls, busiest hours and team performance across every branch.
The integration with Alto connects your phone system directly to your CRM, saving your team around an hour of admin per agent per day and giving buyers, sellers and landlords a faster, more informed response.
What can you do with Alto & CRE Group?
Caller recognition and instant record matching
When a call comes in, Alto automatically brings up the matching contact, so your team knows who’s calling and has the full history on screen before they pick up. No searching, no delays.
Click-to-dial from within Alto
Click any phone number in Alto and your CRE handset or softphone dials it instantly. Quicker callbacks, no misdials and more time spent on the conversations that move deals forward.
Automatic call logging and transcription
Every inbound, outbound and missed call is logged back to the right record in Alto, with the call recording, an AI transcript and a summary attached. No manual notes, and anyone in the team can pick up where a colleague left off.
AI call intelligence with CRE Connect
See what’s really happening on your phones. CRE Connect adds sentiment analysis, missed call reporting, busiest hours breakdowns, agent leaderboards and live wallboards, plus automations and a greeting studio to manage your call flows.
Need more information?
If you are an Alto customer but don’t yet have an account with CRE Group, please fill out this form and CRE Group will contact you with more information about this integration.
Already a CRE Group & Alto user?
Log in to Alto and request interest of the integration CRE Group now.