Bring every property, tenant and conversation into one place, with full audit trails and board-ready reporting.
Your housing system holds tenancy records. Everything else lives in spreadsheets and shared inboxes. Sound familiar?
The CRM built for housing teams
Property management software and sales CRM in one. Every property, tenant, landlord and contact in one place.
A complete, searchable record of every call, note, update and action, on every property and contact.
Send email and SMS to individuals or a whole scheme, all logged automatically.
Create market-ready listings in minutes, so empty properties get advertised sooner.
Ask a straight question, get a straight answer. A built-in AI data analyst that pulls the numbers for you.
Bringing in a new system means due diligence, but procurement doesn’t have to be painful.
We’ve been through public sector due diligence before, and we’ve got dedicated teams who understand the process and what you’ll need to get sign-off without delay.
From security questionnaires and business continuity plans to data protection assessments and accessibility statements, we’ve done it all before and we’re ready to do it again.
“Alto brought everything into one place. We've saved money, become more efficient, and got far greater functionality. Being able to see a full communication history, and send updates to a whole scheme instead of copying email addresses into a spreadsheet, is helpful on so many levels. ”
Talk to someone who understands your housing team's operations and see exactly what Alto would deliver for you.
Drill into team performance with real-time, filterable data.
See what’s overdue, what’s at risk and what’s next across every property.
Log and resolve jobs fast, with visibility at every stage.
Stay in control of every payment, rent cycle, and reconciliation, with audit-ready accuracy.
Connect Alto to your existing tools across referencing, maintenance, compliance, AML, and communications — 35+ partners, all in one ecosystem.
Give landlords, tenants, buyers and sellers real-time updates and document access — reducing inbound calls and keeping clients informed at every stage.
Discover from Christina why Gecko Homes opted for Alto to unify shared ownership sales and rental management, and compete with the sector's biggest players
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Read moreYes. Estate agency CRMs are built to manage properties, contacts and communications in one place, which is exactly what most housing teams are missing. The features that matter, like activity timelines, tenant communications and reporting, work the same way whether the property is private or affordable housing.
The right CRM system for a council needs to do more than hold tenancy records. Look for a full activity history on every property and contact, communications that log automatically, and reporting you can pull for a board or committee without exporting to a spreadsheet. For more on CRM property management software click here.
Most housing teams do. Housing management systems hold the tenancy record, but they were never built to track landlord relationships, applicant matching or the communication history around a property. A property management CRM covers the work happening around your housing system.
Beyond the software, look at whether the supplier has been through public sector procurement before. A supplier who already understands security assessments, data protection requirements and due diligence questionnaires will save your team weeks or even months.
Less time than most teams expect. The bulk of the work is moving your data across, and a good property management CRM supplier handles that for you rather than handing you a spreadsheet template and wishing you luck.
Ask any supplier how they test your data before go-live, and how much downtime you should expect. Alto’s property management software has an average go-live time of 16 days. You can read more on their onboarding and migration here.
Compliance is built into Alto rather than bolted on. EPC and certificate tracking, Renters’ Rights Act workflows, AML checks via Alto Verification and Thirdfort, and compliance scheduling via Symple are all available within the platform. Across multiple branches, everything is visible centrally so you’re not relying on individual managers to flag issues, the system surfaces them.
Pricing is per user and volume factors into how we structure agreements. The most useful thing is a direct conversation. We’ll give you a clear number with no vague ranges or follow-up surprises.
