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Keyflo client portal

One place to keep everything moving

Give vendors and landlords a simple way to upload documents, sign paperwork, complete checks and track progress with Keyflo, the branded client portal for estate agents built into Alto.

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The reality today

Every deal means more things to chase

Each sale or let you win means getting documents signed, IDs checked and questionnaires completed. Chasing it all can take hours out of your week, especially when clients are calling for progress updates too.

How Keyflo works

Making paperwork easier for everyone

Keyflo gives you a secure estate agent customer portal where clients can quickly complete tasks and check progress.

Send an invite

Invite your vendor or landlord to Keyflo from Alto. They’ll receive an email with a link to your branded client portal.

Select client tasks

Ask for a signature, an ID check, a property questionnaire, a listing approval or a payment. They get a notification straight away and you can automatically nudge them if they don’t complete by a certain date.

They get it done

Clients work through tasks on their phone in their own time. They can also check on the progress of their sale or let 24/7.

It’s tracked in Alto

Signed documents, checks and uploads are saved against the property record in Alto, with a full audit trail.

What's included

Signatures, checks and payments sorted

Send digital terms of business for e-signature and let clients complete ID, AML and proof of ownership checks through Alto Verification, powered by Thirdfort. You can also run Land Registry title checks and collect payments for services like EPCs and photography

Keep vendors in the loop on viewings, feedback and offers

With their own vendor portal, your sellers can see confirmed viewings, feedback and offers as they come in. You control what they can access and can also send quotes from your recommended conveyancers.

Get listings ready sooner

Vendors and landlords can complete property questionnaires online, then review and approve a preview of their listing as it will appear on the property portals.

I send the Keyflo invite, and that’s it. No chasing, no scanning. Clients get notified through the app, and everything lands back in Alto, already done.

Zelal Keskinbiack, Property Administrator & Coordinator, Baker & Chase

Vendors get clearer updates and we look more professional.

Simon Friend, Sales Manager, Stevens Estate Agents

Read how Stevens wins back 3 days a month

Read more
Who's it for

For negotiators and progressors

Keep things moving without chasing.

  • Signatures and ID checks in one invite
  • Clients see progress without ringing you
  • Documents filed against the property
  • Works on any phone
Real estate agent shaking hands with a happy couple

Less hassle for your clients, less chasing for your team.

Less hassle for your clients, less chasing for your team.

  • Branded with your logo and property images
  • A full audit trail for compliance
  • Included with Alto, no extra subscription
  • Consistency across every branch

What happens after move-in?

Keyflo handles everything up to ‘let agreed’. Once the tenancy starts, PropertyFile is the dedicated lettings portal for ongoing property management and maintenance.
Discover PropertyFile

Frequently asked questions

See Keyflo in action

We’ll show you how Keyflo works for your team and clients.

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