Automate repetitive tasks across sales and lettings without ever leaving the Alto platform.
LightWork AI
Felicity is LightWork AI’s agent for residential agencies. She answers calls and emails across lettings, sales, and market appraisals — qualifying leads and booking viewings automatically, so your team focuses on closing instructions, not chasing admin.
Category: Communications and Lead Management
Business focus: Sales and Lettings
Why integrate with LightWork AI?
Workflow automation
Rapid lead conversion
Instantly engage every enquiry to slash response times, providing a superior customer experience that significantly increases your lead-to-valuation conversion rates.
Live data sync
Eliminate manual entry and ensure total accuracy by automatically syncing property and lead data between LightWork AI and Alto in real time.
What is LightWork AI?
Felicity, by LightWork AI, is an AI agent who automates repetitive operational and administrative work across sales and lettings for residential real estate companies.
Her features include:
- Lead Qualification & Management (Sales)
- Lead Qualification & Management (Lettings)
- Auto-Scheduling Viewings
- Market Appraisal Booking
- Call Monitoring & Compliance
Felicity is one agent that centralises operations in your business, giving teams better oversight and freeing staff to spend more time on relationships and revenue.
What can you do with Alto & LightWork AI?
Felicity sits on top of Alto and works your enquiries end to end:
1. Customise — Set Felicity’s tone, qualifying questions, lead scoring, and agents per branch so she fits your agency from day one.
2. Capture — A call or email comes in. Felicity answers instantly, day or night, across sales, lettings, and market appraisals.
3. Qualify — She asks your qualifying questions, scores the lead, and identifies what the enquiry actually needs.
4. Book — She auto-schedules viewings and books market appraisals straight into your team’s diary.
5. Sync — Every contact, property, and interaction writes back to Alto in real time, so records stay accurate with zero manual entry.
6. Hand off — Your negotiators pick up qualified, ready-to-progress leads, and spend their time closing instructions instead of chasing admin.
Need more information?
If you are an Alto customer but don’t yet have an account with LightWork AI, please fill out this form and LightWork AI will contact you with more information about this integration.
Already a LightWork AI & Alto user?
Log in to Alto and integrate LightWork AI now
