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Product Features

Struggling with unreliable tools and constant workarounds? It’s not your agency that’s broken. It’s your software.

Alto gives you smart, connected tools built for the real day-to-day, so the pressure lifts and nothing slips through the gaps.

Alto CRM features help your agency work better, every day

• 5–10× ROI in your first year with Alto

• 40+ hours saved per user each month

• 22% more instructions on average

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Software tailored to your agency's needs

Letting agent software

Manage your lettings from listing through to property maintenance reporting, from one single cloud-based platform.

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Analytics

Streamline and automate time-consuming reporting and tracking with Alto.

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Applicant property matching

Quickly identify and reach applicants according to their search criteria with instant property matching in Alto.

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Anti-Money Laundering (AML)

Quickly identify and reach applicants according to their search criteria with instant property matching in Alto.

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EPC charts
& templates

Create industry-standard EPC charts with Alto’s built-in EPC chart generator.

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Maintenance reporting

Streamline and automate time-consuming property maintenance reporting and tracking with Alto.

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Property management dashboard

Your agency’s hub for everything related to a rental property, landlord or tenant.

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Client accounting software

Stay on top of financial compliance and monitor all property-related transactions in one online platform.

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Sales progression software

Manage your sales chains from offer to completion with Alto’s property sales progression software.

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Property marketing software

Be more strategic about your property marketing. Create and optimise your agency’s promotional material in Alto.

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Keyflo, the Alto Consumer Portal

Our new consumer app reduces your admin burden, so
you can focus on the more important tasks in your role.

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Some of Alto's features

Cloud-based software

Take your business with you anywhere. Free yourself from server and hardware headaches.

One solution for your whole agency

Alto’s there for all your teams, bringing together client accounting, marketing and property management capabilities.

Transparent communications

With Alto’s PropertyFile integration, you can talk to your customers in real time, online and when it suits them.

All our sales and lettings
features explained

Single contact records

Records in Alto are grouped around contacts. So, whether you’re dealing with vendors, landlords, buyers or tenants, you’ll have a streamlined view of all your activity with them.

PropertyFile integration

Effortless customer communication in one online platform, for buyers and sellers, landlords and tenants.

Integrated e-signing functionality

Alto’s built-in e-signing means there’s no need for subscriptions to third-party services like DocuSign.

Diary management

Multiple diary views across individuals and offices help optimise your whole business.

Email tracking

Monitor when emails have been delivered, opened and clicked on, for detailed insight into customer engagement.

Email synchronisation

Emails created in Alto sync with your inbox in Microsoft Exchange or Office 365.

Sales progression as a workflow

Simple user-definable checklists, to monitor milestones and get sales and lettings completed.

Landlord portal

Landlords can access the data they need independently, 24/7.

Tenant portal

Tenants can get the information they need and report maintenance issues, freeing up phone and email.

Reporting suite

Sophisticated reporting dashboards that you can filter down to the information you need at-a-glance.

HTML letter editor

For writing, editing and amending letters on your laptop or tablet. No need to rely on software like Microsoft Word.

Report scheduling

Get insight from Alto delivered straight to your inbox when you need it.

Instant matching

Results of matching properties show as you change criteria, saving valuable time when you’re with prospects.

Live page refreshing

Records updated in real time, without the need to refresh your browser.

Tasks and reminders

From simple to-dos to regular reviews – everything’s easily visible on individual records and on your dashboard.

All our property marketing
features explained

Applicant lead integration

Import leads from Zoopla, Rightmove 
and even your own website.

Marketing made easy

Built-in design tools to create templates for window cards and brochures, or for tweaking individual property details.

Match properties and applicants

Advanced filtering lets you fine-tune properties to the right prospects.

Exportable property lists

Send matches to applicants quickly and easily by email, text and post.

Portal integration

Alto lets you seamlessly upload to Zoopla, Rightmove, OnTheMarket and all other major property portals.

EPC chart creation

Just enter the numbers and Alto will generate exportable charts instantly.

Marketing reports

Keep your vendors and landlords up-to-date with property performance.

Brochure customisation

Speedy editing of brochure layouts for all your properties in a couple of clicks.

All our property management
features explained

Property management

Import leads from Zoopla, Rightmove 
and even your own website.

Marketing made easy

Built-in design tools to create templates for window cards and brochures, or for tweaking individual property details.

Match properties and applicants

Advanced filtering lets you fine-tune properties to the right prospects.

Exportable property lists

Send matches to applicants quickly and easily by email, text and post.

Portal integration

Alto lets you seamlessly upload to Zoopla, Rightmove, OnTheMarket and all other major property portals.

EPC chart creation

Just enter the numbers and Alto will generate exportable charts instantly.

Marketing reports

Keep your vendors and landlords up-to-date with property performance.

Brochure customisation

Speedy editing of brochure layouts for all your properties in a couple of clicks.

Stand out and move fast. Alto connects your marketing and prospecting tools in one place.

Win instructions
faster

Portals and listings

Send listings to all major portals instantly with updates syncing automatically.

AI-powered property descriptions

Write polished, on-brand listings in seconds with no copy-pasting or repetition.

Smart applicant matching

Match buyers and tenants to new listings automatically based on real search behaviour.

Built-in prospecting

Target hot leads using filters, tags and templates made for everyday use.

Multi-channel marketing

Send branded emails, alerts and updates directly from Alto with no need to switch tools.

Activity tracking

See who’s engaged and when so you can follow up at the right time.

All our client accounting
features explained

Batch receipts

Reduce your rental admin workload, with bulk receipting handled fast.

Bulk statement importing

Manage huge volumes of statements efficiently, and integrate files from your bank.

Easy reconciliations

Banking reconciliation is as easy as ticking a box with Alto.

Accounting compliance

Alto’s accounting functionality meets ARLA regulations.

Report scheduling

Schedule reports straight to your inbox, when you need them.

NRL tax integration

Integrated HMRC reporting for Non-Resident Landlords (NRL) tax requirements.

TDS integration

Automatic registration when you’re sent a deposit, and PDF certificates stored in Alto.

Perfect the customer experience

“Within weeks, we knew it was lightyears ahead of our previous CRM. The time we save on landlord payments alone is transformative. We handle far more properties now without the stress.”
Sam Whitehead Operations Manager at The Accommodation Bureau
“Alto is incomparable to our old system. Tasks that took hours now take minutes. Automation has cut our workload, boosted collaboration across branches, and made us faster, more professional, and efficient. We couldn’t imagine going back.”
Be Chapman, Branch Manager, Kings Hill Properties
Stevens Estate Agent team portrait
“The amount of time we’ve saved across our eight branches is huge. Alto helps us focus on service, not systems — and that’s exactly what we needed.”
Colin Deer Managing Director, Chase Buchanan
Real estate agent shaking hands with a happy couple
“We saved over 160 hours a month through automation with Alto. Admin was virtually eliminated.”
Anthony Stankard Managing Director, Reside Manchester
“Within weeks, we knew it was lightyears ahead of our previous CRM. The time we save on landlord payments alone is transformative. We handle far more properties now without the stress.”
Sam Whitehead Operations Manager at The Accommodation Bureau
“Alto is incomparable to our old system. Tasks that took hours now take minutes. Automation has cut our workload, boosted collaboration across branches, and made us faster, more professional, and efficient. We couldn’t imagine going back.”
Be Chapman, Branch Manager, Kings Hill Properties
“The amount of time we’ve saved across our eight branches is huge. Alto helps us focus on service, not systems — and that’s exactly what we needed.”
Colin Deer Managing Director, Chase Buchanan
“We saved over 160 hours a month through automation with Alto. Admin was virtually eliminated.”
Anthony Stankard Managing Director, Reside Manchester

FAQs

  1. Is Alto an all-in-one platform?
    Yes. Alto brings sales, lettings, property management and client accounting together in one system.
  2. What features are included?
    Everything you need to run your agency day to day: listings, marketing, applicant matching, sales progression, compliance tools, client accounting and more.
  3. Can Alto support sales, lettings and property management?
    Definitely. Alto is built for agencies of all sizes, with dedicated workflows for sales, lettings, tenancy progression and landlord management.
  4. Does Alto handle client accounting and compliance?
    Yes. Alto includes full client accounting with audit trails, plus support for ARLA and National Trading Standards compliance.
  5. Is Alto cloud-based and device-friendly?
    Absolutely. Alto is fully cloud-based and works across desktop, laptop and tablet with no on-site servers needed.
  6. What portal integrations does Alto offer?
    Alto connects with Rightmove, Zoopla, OnTheMarket and PropertyFile for fast, reliable listing updates.
  7. Are marketing and applicant matching tools included?
    They are. You can create listings, send branded emails and match applicants based on real-time behaviour, all within Alto.
  8. Can I manage sales progression in Alto?
    Yes. Alto gives you full chain visibility, task tracking and e-signing, so you can keep deals moving and everyone on the same page.
  9. Is training and onboarding included?
    It is. Most agencies go live in two weeks with full training, data migration and support from day one.
  10. Can I scale Alto as my agency grows?
    Totally. Alto flexes with your business, so you can add features when you’re ready and only ever pay for what you need.