Letting agents are busier than ever. Enquiries are coming in across more channels than most teams can comfortably manage, and rent reviews are carrying more legal weight under the Renters’ Rights Act.
The answer is not more people or more tools. It is making sure the tools you already have are working harder for you.
Two of the newest additions to the Alto Marketplace tackle two of the biggest admin drains in a letting agent’s day: inbound enquiries and rent reviews. Here’s how they work and what they could mean for your agency:
Lead management
Nesti
AI-powered call handling and lead capture, built exclusively for UK estate and letting agents.
Nesti is an AI platform that answers inbound calls, WhatsApp messages and web chat enquiries around the clock, qualifying leads and responding in your agency’s own tone and style. It is designed to make sure no enquiry goes unanswered, regardless of when it comes in or how busy your team is.
How it works with Alto:
When Nesti picks up a call or message, everything gets logged straight into Alto so your team always knows what has happened. If the caller is already a contact, Nesti finds them. If they are not, a new record is created automatically. Your listings stay in sync so Nesti is always working from up to date stock, and any follow-up tasks land in Alto ready for your team to action.
Rent reviews
MarketRent
The rent review operating system for letting agents in England. Built for the Renters’ Rights Act.
MarketRent connects to Alto and runs every rent review as one process: build the evidence pack, send it for landlord approval, issue the Section 13 notice with the statutory dates checked, and complete the review on record. It isn’t a valuation calculator — every figure carries the comparable evidence behind it, so a review takes about seven minutes rather than an hour and anyone on the team can run it.
How it works with Alto:
Your property and tenancy details pull straight from Alto into MarketRent, so there is no double keying. From there you can track where every review is up to, see who has responded and what has been agreed, and have a full record of the process if you ever need to refer back to it.
Ready to get started?
Each of these partners is now available to activate. To learn more about how to activate these integrations, head to the Alto Marketplace or visit their dedicated Partner pages for more information.
