The Renters’ Rights Act is now in force.
Periodic tenancies are now the default. Notice periods, rent rules and complaints are under tighter scrutiny. Every decision now needs a clear record behind it.
On paper, that’s all manageable. In practice, it means lots more work and lots more pressure.
This is where your lettings software tech stack really matters.
If your systems are disconnected, or you’re still relying on manual workarounds, it’s harder to stay consistent and things will inevitably slip. Under the new rules, that can quickly become a problem.
A well-built lettings tech stack is your friend. It keeps records in one place, supports your team with the new workload and helps you avoid falling foul of the rules.
In this guide, we’ll break down what the ideal tech stack looks like, including the AI compliance capabilities built into Alto, and the specialist tools that connect around it.
What the Renters’ Rights Act means for letting agents
Since the Act was introduced on 1 May 2026, the workload of letting agents has increased.
You are now expected to:
- Manage more ongoing tenancies with no fixed end date
- Follow stricter rules on rent increases and notices
- Keep clear records of complaints and how they’re handled
- Evidence every decision with a reliable audit trail
There’s less room for error, and getting it wrong can lead to fines of up to £7,000, rising to £40,000 for more serious or repeated breaches.
Getting the right systems in place can help you manage the increased workload and save time, but also ensure the right things happen, in the right order, with a clear record to protect you.
What your lettings tech stack needs to cover for compliance
Before choosing tools, be clear on what your setup needs to handle.
It should help you:
- Keep records, documents and updates in one place
- Follow the right process for notices, rent reviews and complaints
- Track key dates without relying on memory or spreadsheets
- Store a clear history of every conversation
- See what’s happening across your portfolio at any time
If you have everything scattered across disconnected systems, things get missed and are harder to prove.
That’s why most agencies build their stack around one core system like Alto, with specialist tools connected around it.
Before you reach for third-party tools, it’s worth knowing what Alto is already doing for you.
Alto Intelligence is a suite of AI capabilities built directly into Alto. One of its core capabilities is compliance and operations, designed to reduce risk before it becomes a distraction or a cost. Read more about Alto Intelligence.
Alto Verification, powered by Thirdfort, handles identity, AML and Source of Funds checks automatically at the point of onboarding, saving agencies up to 6–8 hours per week on compliance admin.
Alto AutoCert, powered by Aguru (coming soon), flags certificates before expiry and triggers renewals automatically – no chasing, no scrambles, and up to 80% less admin time per renewal.
Together, they mean compliance runs inside your CRM, not alongside it. The partner integrations below add further depth to specific parts of your workflow.
The 8 best tools for your tech stack after the Renters’ Rights Act
Once you know what your setup needs to handle, the next step is choosing the right tools.
Most agents aren’t building this from scratch. They’re using tried and tested tools that plug into Alto and cover key parts of the job.
Here are some of the most trusted options, and why they matter now the Renters’ Rights Act is in place.
1. Fixflo: Repair management that stands up to scrutiny
Why you need it now: Every repair needs a clear record.
Repairs are now part of your compliance record.
Fixflo gives tenants a simple, multi-language way to report issues using photos and guided questions. It can also walk them through basic self-fix steps before raising a job.
All reports feed straight into Alto, so you can track each issue from first report to resolution with a clear, time-stamped record.
2. Goodlord: Tenancy setup you can rely on
Why you need it now: Every tenancy needs to be set up properly.
With periodic tenancies, your paperwork needs to be consistent.
Goodlord manages the full pre-tenancy process, from digital contracts and e-signing to insurance and utility setup. Everything is handled in one flow and synced into Alto.
You can see what’s complete, what’s missing and what’s been signed before move-in.
3. SmartSearch: Flexible ID & AML screening for established workflows
Why you need it now: Agencies want choice when it comes to compliance workflows.
SmartSearch, gives Alto customers another flexible option for running Anti-Money Laundering (AML) and Know Your Customer (KYC) checks. Checks, sanctions screening and results can be synced back into Alto, helping teams keep compliance records connected and accessible and flag risks instantly.
Results are stored in Alto, so every check is logged and easy to access.
4. HomeLet: Referencing without delays
Why you need it now: Slower onboarding creates risk.
Delays at this stage can hold everything up.
HomeLet lets you trigger full tenant referencing with a single click. Income, affordability and credit checks are all handled in one process.
Data syncs with Alto, so you don’t need to re-enter details and everything stays linked to the tenancy.
5. Inventory Base: Clear records of property condition
Why you need it now: Property condition needs to be evidenced.
You need a reliable record of how a property looked and when.
Inventory Base pulls property and appointment data from Alto and lets clerks create detailed, photo-backed reports on site. These include check-ins, check-outs and inspections.
Once complete, reports and notes sync back to Alto, giving you a full audit trail.
6. Symple: Keep certificates up to date
Why you need it now: Missed certificates create risk.
Certificates are easy to lose track of across a portfolio.
Symple lets you book and manage gas safety checks, EPCs and EICRs directly from Alto. It tracks what’s due, what’s booked and what’s complete.
Everything is logged against the property, so you always have a clear record.
7. Tappter: Keep every conversation in one place
Why you need it now: Messages need to be visible and recorded.
Important updates can’t sit in personal phones or inboxes.
Tappter brings WhatsApp, SMS and email into one shared inbox. Messages are linked to contacts and properties in Alto, so your whole team can see the history.
You keep a full record of every interaction without switching between apps.
8. Just Move In: Take move-in admin off your plate
Why you need it now: Move-ins add to your workload.
Move-ins come with a long list of small tasks.
Just Move In handles utility setup, council tax and change of occupancy for new tenants. It also offers a home setup service to get everything in place from day one.
Updates feed back into Alto, so you don’t need to chase progress manually.
Bring it together with Alto
A strong tech stack only works if everything connects.
With Alto at the centre, you get built-in AI capabilities through Alto Intelligence – including automated compliance and verification – alongside a wide partner ecosystem that handles the rest of your workflow.
Alongside the integrations above, Alto connects with a wider network of best-in-class tools. This includes tools like Tapi for maintenance triage, Hybr for tenant vetting, TouchRight for mobile inspections and Estate Track for nurture campaigns.
You can shape your setup around how your agency works now, and how it needs to work as you grow.
Explore the full range of tools on the Alto Integrations page, and if you’re already using Alto, activate what you need through the Marketplace.
Not sure if your current setup can keep up?
Book a demo to see how Alto brings everything together.
